Last Updated: July 7, 2026
At Bali Meat Junction, we are committed to providing the highest quality fresh chicken and tender mutton. Because of the perishable nature of fresh meat, we have established the following guidelines regarding cancellations, returns, and refunds.
1. Order Cancellation Policy
- Perishable Goods: Since our products are fresh meat cut and packed specifically to order, **we cannot accept cancellations once order preparation (cutting or packing) has commenced**.
- Before Preparation: If you wish to cancel your order, you must do so immediately after placing it. Please call or WhatsApp our support team at **+91 86698 68636**. If the shop has not yet started preparing your order, we will cancel it and initiate a full refund.
- Bot Auto-Cancellations: If we are unable to verify an online payment reference (UPI ID) within a reasonable timeframe, or if we cannot contact you to confirm delivery details, we reserve the right to cancel your order.
2. Returns Policy
- Due to health, safety, and food hygiene regulations, **we do not accept returns or exchanges for fresh meat products** once they have been delivered and accepted by the customer.
- We strongly request you to inspect the packaging and check the products at the time of delivery before accepting them from our delivery partner.
3. Refunds Policy
We want you to be completely satisfied with your purchase. You may request a refund under the following circumstances:
- Quality or Freshness Issues: If you receive meat that is stale, spoiled, or damaged.
- Incorrect or Missing Items: If the items delivered do not match your order summary, or if items are missing.
- Weight Mismatch: If the delivered weight is significantly less than what you paid for.
- Non-Delivery: If your order was accepted but was not delivered due to an issue on our side.
To request a refund, please follow these steps:
- Contact our support team on WhatsApp at **+91 86698 68636** within **2 hours** of receiving the delivery.
- Provide your **Order ID** or phone number and a clear **photograph/video** of the product showing the issue.
- Our team will inspect the details and coordinate with you. If approved, a refund will be processed.
4. Refund Processing Time
- Approved refunds will be processed back to your original payment method (UPI, bank transfer, etc.).
- Online refunds generally take **2 to 5 business days** to reflect in your account, depending on your bank or UPI provider.
5. Contact Support
For any refund-related assistance, please reach out to us:
Bali Meat Junction
Lokshahir Annabhau Sathe Commercial Complex, Lenin Chowk, Fashi Pool, Dhule, Maharashtra - 424001
Contact Number: +91 86698 68636
Email: Support contact details are available on our main website.